Customer Support

Frequently asked questions

It's been longer than 10 days, where is my order?

We are currently still ironing out issues with our new supplier. Due to the larger than usual demand, some orders are slightly delayed. Rest assured we are doing everything to get your order to you ASAP. We thank you for your patience and if you have any further questions please feel free to email the HMG customer support team above.

I need to exchange/return an item.

Email our support team above.