SHIPPING
UK ORDERS - £5 Tracked - All items printed to order - 10 Day Delivery Time.
INTERNATIONAL - Int. Tracked & Signed - £10 - 20 Day Delivery Time.
RETURN/EXCHANGE
We operate on a 30-day refund/replace policy. So if your aren’t happy with the fit or the colour; or the item is defected in any way we will be more than happy to exchange or refund your purchase as long as the item has not been washed and still in a condition to re-sell (this excludes defected items). So if you have any issues please contact us on: support@hmg-clothing.com
We will not charge you anything for the return however you will be responsible for getting the item back to. Items will only be exchanged or refunded when we have received the unwanted item in its original condition.
The process is simple:
If you feel the need for a refund or exchange email support@hmg-clothing.com State your order number and reason for refund/ exchange. After you have received confirmation from our support line send back the item and details of the order in a clearly marked package to this address we provide. As soon as we receive the item we will send you email confirmation of receipt and refund or send out the exchange. Essentially we want you to have a positive experience with us, so any issues please feel free to get in touch via the support email and we will do whatever we can to help.
Return address
QMS London Ltd (HMG Clothing)
Unit 11D, Thorn Business Park
Rotherwas
Herefordshire
HR2 6JT
Regards HMG Team